Synapse Mobility Login

Message Board: The Bapist Unified Image Viewer is now live!!!

To access Synapse Mobility users should use eTenet user accounts.
This access is managed by the physician through Tenet Physician Portal.
Physicians not credentialed with Baptist and without a Tenet Physician Portal account must complete form below to avoid losing access to Mobility. Tenet Physician Portal Request Form

NOTE: Only a provider can initiate a Tenet Physician Portal office account to extend manager or
staff access. Helpful instructions can be found here: TPP Instructions

Unsure you have Tenet Physician Portal Access, call the Tenet Support Help Desk
at 800-639-7575, select option 3 to confirm.

Baptist M&S Imaging Central Medical Records Information
Phone : 210-785-2520
Email :

Use below websites to login and update expired password.

For Remote Desktop Support please navigate to the website below.

For immediate assistance contact our IS department, 8AM-5PM Mon-Fri, at 210-785-2590
or email us at

If assistance is needed after normal business hours please contact the Baptist Help Desk at
210-297-8721 option 9 for a password reset for your SATX DOMAIN ACCOUNT.
When creating your new password please follow the minimum requirements below.
  • Minimum of 8 characters
  • Must contain a number (0-9)
  • Must contain a uppercase letter (A-Z)
  • Cannot be a password used in the past